Month: April 2015

Shoretel IM (Instant Messenger) presence not showing in Outlook 2013

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Hi there,

I recently just reimaged my PC due to issues, and after installing Outlook 2013 and Shoretel Communicator, I noticed that my IM presence is no longer showing.

Here are the things that worked for me:

1.  Under HKCU\Software\IM Providers, the DefaultIMApp was set to Lync, and I had to change it to Communicator.  Try re-launching Outlook and see if it works.

2.  If IM presence still does not show, under HKCU\Software\IM Providers\Communicator, check and make sure the UpAndRunning value is set to 2.  You may have to toggle from 0 and back to 2.

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Remove public folder user with multiple access rights

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I have come across an issue where users are assigned different permissions on public folders and I need to remove them fast.

Here is a link where I got the idea on how to go about doing it:  http://blogs.technet.com/b/dblanch/archive/2013/12/03/managing-exchange-public-folder-permissions.aspx

And here is the final script that worked for me:  Example entries for user can be “*lastname*”, “*NT USER:*” for deleted users

$test = Get-PublicFolder “\public folder\folder1” -Recurse | Get-PublicFolderClientPermission | ?{$_.User -like “*user*“} $test | ForEach {Remove-PublicFolderClientPermission -Identity $_.Identity -User $_.User -AccessRights $_.AccessRights -WhatIf}

I hope this script would help other users out there who are running into the same issue as I am.  Please leave a comment if you have any questions.